Refund Policy

Within 30 days after receiving an order, customers can apply to return or exchange defective or non-defective items. For goods without defects, eligible reasons include changing your mind, personal preference, and selecting the wrong item.

The eligible condition is new and unused, preserving the original state, packaging, labels, and included accessories. Problems such as transit damage, defects, incorrect goods, missing parts, or a substantial mismatch with the description are reviewable. Retain everything as delivered and avoid using the affected goods.

Start a request by giving us the order number, purchasing email, and explanation. Photos or video of the goods together with their packaging are needed for damage, flaws, incorrect items, and missing pieces. After authorization, send the return by mail with the free label provided inside the package; notify us if the label is absent. No restocking fee applies, and advance permission is required.

Refunds go to the original payment method and are processed within 10 days following approval. Any later account-posting time is determined by the relevant payment provider. Exchanges remain dependent on actual stock at the time of arrangement.

Email: thorbarraza455@gmail.com
Mailing address: 576 Snake River Dr, Alpine, Wyoming, 83128, United States
Phone: (803) 761-5002